Welcome to 1BRO LoadBiz

My|Negosyo and LoadCentral Retailing Guides

Customer Support access:

Telephone: 932-4303, 932-4652, 951-1898 CSR 7-days-a-week Schedule

931-1828, 931-2231, 931-2450 8:30 am - 10:00 pm, Monday to Friday

CSR Text Hotline: 0928 5067310 9:00 am - 10:00 pm, Saturday

IM: Google Talk - new.acct.lc@gmail.com 10:00 am - 6:00 pm, Sunday

e-mail: help@loadcentral.com.ph

COMMON PROBLEMS AND HOW TO PROPERLY ADDRESS THEM

The LoadCentral system has an uptime of over 99% for the past years, but it is still carrier-dependent. If

the telco providers are experiencing problems, our SMS delivery system will also be affected.

Procedure on delayed or non-receipt of eload or e-PIN:

1. Contact Customer Support and provide the following:

• Trace Number and date of transaction if there is a confirmation of the sale.

• If none, buyer's mobile number and retailer number

2. For eload transactions that are not successful, reversals of amount deducted from the retailer will be

made within 24 hours.

3. For e-PINs that are not received by the buyers, the retailer should use the Resend feature of

LoadCentral:

• For My|Negosyo users, please see the front of this flyer for instructions.

• For LC Webtool users, just type the buyer's mobile # on the 'Resend Buyer's PIN' box and click

the “Resend PIN” button.

Note: The Resend feature will only send the LAST e-PIN product purchased by the buyer. It will also not

work for e-load transactions.

Procedure on supposedly invalid or used e-PIN:

The My|Negosyante should not refund the amount to his/her buyer unless validated by Customer

Support that the e-PIN is indeed invalid or already used. There are buyers, mostly online gamers, who

try to take advantage of retailers. The buyer quickly loads the e-PIN to his real account, opens up a

dummy account and loads again the same e-PIN. This dummy account will say that the e-PIN is already

used. The gamer will then show this to the retailer and either demand a refund or another e-PIN.

1. Retailer should double check first if the right characters were used by the buyer. Sometimes buyers

get confused with similar characters like the number zero and the letter O and small and capital

letters eye (i), small letter el (l) and number one (1). Also, e-PINs and passwords of prepaid

cards are case-sensitive.

2. If the e-PIN is correctly log in and the buyer is getting invalid or used reply by the provider, retailer

should contact Customer Support and provide the Trace Number.

3. Customer Support will check with the database and dictate, text or IM the e-PIN. If it is the same,

Customer Support will ask the retailer not to refund since validation still has to be made with the

provider. Depending on the availability of the provider's own customer support and their procedure,

validation of the e-PIN can take from 5 minutes to 3 days.

My|Negosyo is brought to you by My|Phone and LoadCentral, in partnership with:

Call and Text Offers for Prepaid

http://www1.smart.com.ph/prepaid/offers
REGISTRATION MECHANICS/REMARKS

SMARTALK UNLI CALL & TEXT 25
The best deal for your 25
pesos: unlimited call & texts to
SMART + 20 texts to all networks!
Text UNLI25 to 6406 1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text UNLI25 to 6406.
3. Promo is valid for 1 day.
4. P1.00 maintaining balance is required.
5. To call, dial *6406+11-digit
Smart/TNT/Red #. Ex: *640609181234567.
6. Multiple availment is not allowed.
Concurrent availment with other unli call &
text promo is not allowed.
Promo is until November 30, 2011
Per DTI-NCR Permit No. 4676, Series of
2011

SMARTALK UNLI CALL & TEXT 50
Get two days of unlimited call &
texts to SMART plus 40 texts to other
networks.
Text UNLI50 to 6406 1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text UNLI50 to 6406.
3. Promo is valid for 2 days.
4. P1.00 maintaining balance is required.
5. To call, dial *6406+11-digit
Smart/TNT/Red #. Ex: *640609181234567.
6. Multiple availment is not allowed.
Concurrent availment with other unli call &
text promo is not allowed.
Promo is until November 30, 2011
Per DTI-NCR Permit No. 5143, Series of
2011

SMARTALK UNLI CALL & TEXT 100
Kung di sapat ang 1 day, make it 4
days of unli call & texts to SMART
and 80 texts to other networks!
Text UNLI100 to 6406 1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text UNLI100 to 6406.
3. Promo is valid for 4 days.
4. P1.00 maintaining balance is required.
5. To call, dial *6406+11-digit
Smart/TNT/Red #. Ex: *640609181234567.
6. Multiple availment is not allowed.
Concurrent availment with other unli call &
text promo is not allowed.
Promo is until November 30, 2011
Per DTI-NCR Permit No. 4588, Series of
2011

SMARTALK UNLI CALL & TEXT 150
Isang linggong unli-usapan to! Get 7
days of unlimited calls & texts to
SMART + 100 all-net texts!
Text UNLI150 to 6406 1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text UNLI150 to 6406.
3. Promo is valid for 7 days.
4. P1.00 maintaining balance is required.
5. To call, dial *6406+11-digit
Smart/TNT/Red #. Ex: *640609181234567.
6. Multiple availment is not allowed.
Concurrent availment with other unli call &
text promo is not allowed.
Promo is until November 30, 2011
Per DTI-NCR Permit No. 7768, Series of
2011

SMARTALK UNLI CALL & TEXT 299
Ibang level ang offer na to: 15 days of
unli call & texts to SMART! Me bonus
pang 150 all-net texts.
Text UNLI299 to 6406 1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text UNLI299 to 6406.
3. Promo is valid for 15 days.
4. P1.00 maintaining balance is required.
5. To call, dial *6406+11-digit
Smart/TNT/Red #. Ex: *640609181234567.
6. Multiple availment is not allowed.
Concurrent availment with other unli call &
text promo is not allowed.
Promo is until November 30, 2011.
Per DTI-NCR Permit No. 7768, Series of
2011.

LAHATXT UNLI 25
It’s a triple treat! Text LTU25 to 2266 1. Promo is open only to all Buddy
subscribers nationwide.
Text, tawag at surf: ang mas pinakamalakas
pang offer na LAHATxt Unli
25.
2. To register, text LTU25 to 2266.
Unlimited all-net texts + 10
minutes SMART-to-SMART calls
+ 25mb consumable internet for 1 day.
Yan ang total connection!
3. P1.00 maintaining balance is required.
4. To check package expiry, subscriber must
text ?LU to 2266 (FREE of charge).
5. To call, dial *2266+11-digit
Smart/TNT/Red #. Ex: *226609181234567.
6. Voice calls may be used for call
transactions from Smart Buddy to Smart,
Talk ‘N Text and Red only.
7. Multiple registrations to Lahatxt Combos
offer are allowed. Concurrent registration to
other packages is also allowed.
Promo is until November 30, 2011
Per DTI-NCR Permit No. 6512, Series of
2011
Also check out other LAHATxt offers:

LAHATXT UNLI 50
Unli texts to all networks Text LTU50 to 2266 Promo is until November 30, 2011
20 Smart-Smart/TNT/red call minutes Per DTI-NCR Permit No. 6745, Series of
2011
50mb mobile internet valid for 2 days

LAHATXT UNLI 100
Unli texts to all networks Text LTU100 to 2266 Promo is until November 30, 2011
40 Smart-Smart/TNT/red call minutes Per DTI-NCR Permit No. 6745, Series of
2011
100mb mobile internet valid for 4 days

LAHATXT UNLI 150
Unli texts to all networks Text LTU150 to 2266 Promo is until November 30, 2011
60 Smart-Smart/TNT/red call minutes Per DTI-NCR Permit No. 6745, Series of
2011
175mb mobile internet valid for 7 days

LAHATXT UNLI 299
Unli texts to all networks Text LTU299 to 2266 Promo is until November 30, 2011
120 Smart-Smart/TNT/red call minutes Per DTI-NCR Permit No. 6745, Series of
2011
375mb mobile internet valid for 15 days

ALLTXT 10
Send 75 texts to your friends to all
networks for only P10 for 1 day! Available via SMART Load retailers 1. Promo is open only to all Buddy
subscribers nationwide.
2. To avail, go to nearest retailer (available
via e-load).
3. Promo is valid for 1 day only.
4. P1.00 maintaining balance is required.
5. Multiple registrations are allowed.
Concurrent registration to other packages is
also allowed.

ALL TXT 20
Dito sa offer na to, unli ang saya dahil
may unlimited all-net texts ka for 1 day!
Text AT20 to 2827 or load via SMART
Load retailers
1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text AT20 to 2827 or go to
nearest SMART Load retailer.
3. Promo is valid for 1 day.
4. P1.00 maintaining balance is required.
5. Multiple registrations are NOT allowed.
Concurrent registration to other unlimited
SMS packages is also NOT allowed.

ALLTXT 30
30 pesos lang, may 2 days ka para ienjoy
ang unlimited texts to all
networks.
Text AT30 to 2827 or load via SMART
Load retailers
1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text AT30 to 2827 or load via
SMART Load retailers.
3. Promo is valid for 2 days.
4. P1.00 maintaining balance is required.

UNLITXT 15
Ang pinakasulit na 15 pesos! Get unli
texts to all SMART networks for P15!
Text 15 to 258 1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text 15 to 258.
3. Promo is valid for 1 day.
4. P1.00 maintaining balance is required.
5. Concurrent availment with other Unli SMS
offers is not allowed.

UNLITXT 30
Make it not one, but two days of
unlimited texts to all SMART networks.
P30 lang!
Text 30 to 258 or load via SMART
Load retailers
1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text 30 to 258 or avail from
SMART Load retailers.
3. Promo is valid for 2 days.
4. P1.00 maintaining balance is required.
5. Concurrent availment with other Unli SMS
offers is not allowed.

UNLITXT 60
Five days na unligaya. For P60, may
unli texts na, may 20 minutes calls pa to
all SMART networks!
Text TXT60 to 6402 1. Promo is open only to all Buddy
subscribers nationwide.
2. To register, text TXT60 to 6402 or avail
from SMART Load retailers.
3. Promo is valid for 5 days.
4. P1.00 maintaining balance is required.
5. To call, dial *6402+11-digit
Smart/TNT/Red #. Ex: *640209181234567.
6. Concurrent availment with other Unli SMS
offers is not allowed.

http://smart.com.ph/talkntext/

TXT10
100 texts to Talk ‘N Text and Smart +5
texts to ALL NETWORKS valid for 1
day

TXT20
100 texts to ALL NETWORKS valid for
2 days
UNLITXTPLUS
Unlimited text + call to Talk ‘N Text and
Smart!

http://redmobile.com/

UNLIMITED TEXT 15
UNLITXT+ 10 mins red and SMART
Calls
+10 Text to ALL Networks
valid for 1 day

TEXT TU15 to RED & SMART NUMBERS
UNLIMITED TEXT 90
UNLITXT+ 50 Text to ALL Networks
valid for 7 days
TEXT TU90 to RED & SMART NUMBERS
UNLIMITED TEXT 300
UNLITXT+ 150 mins red and SMART
Calls
+150 Text to ALL Networks
valid for 30 days

TEXT TU300 to RED & SMART NUMBERS
UNLIMITED CALL & TEXT 30
UNLI CALL&TXT+25 Text to ALL
Networks
valid for 1 day

TEXT UNLI30 The promo period starts from June 4, 2011 to
December 4, 2011.
Load now and get your free COMBO6!
1. Register to P30 Unli Call & Text to Smart
(Unlimited Call & Text to all SMART + 25 allnetwork
texts valid for 1 day ) 2x from Monday to
Sunday. Simply text UNLI30 to 9949.
2. Successful UNLI30 reloads will get you free
COMBO 6 (80 texts + 40 mins calls, both for red
network) valid for 1 day.
3. You will receive an SMS notification if you
qualify for the free COMBO6. Then you must
register from Monday to Wednesday the following
week.
a. Register immediately because the FREE
COMBO6 will be forfeited if you fail to register.
b. If you qualify, wow, enjoy your free 40 minutes
of calls and 80 texts for one (1) day!
5. To avail of the free COMBO6, simply register by
texting FREECOMBO6 to 9949.
a. Any active red mobile SIM can register.
b. You must have loaded two (2) P30 Unli Call &
Text to Smart.
UNLIMITED CALL & TEXT 100
UNLI CALL&TXT100+90 Text to ALL
Networks
valid for 4 days

TEXT UNLI100 to RED & SMART NUMBERS
UNLIMITED CALL & TEXT 250
UNLI CALL&TXT+200 Text to ALL
Networks
valid for 10 days

TEXT UNLI250 to RED & SMART NUMBERS
UNLIMITED CALL & TEXT 750
UNLI CALL&TXT+500 Text to ALL
Networks
valid for 30 days

TEXT UNLI750 to RED & SMART NUMBERS
UNLIMITED TEXT 4
valid for 1 day TEXT TU4
UNLIMITED TEXT 50
+ 60 mins calls red to red TEXT TU50
valid for 7 days

UNLIMITED TEXT C10
+ 10 mins red to SMART Calls TEXT COMBO10
+20 Text to ALL Networks
valid for 1 day

UNLIMITED TEXT C60
+ 50 mins red to SMART TEXT COMBO60
+ 100 Text to ALL Networks
valid for 7 days

UNLIMITED TEXT 28
valid for 7 days TEXT TU28

UNLIMITED TEXT 120
valid for 30 days TEXT TU120

UNLIMITED TEXT 30
+ 20 mins calls red to red TEXT TU30
+20 Text to ALL Networks
valid for 3 day

UNLIMITED TEXT C150
+100 mins red to SMART TEXT COMBO150
+ 100 text to ALL Networks
valid for 30 days

UNLIMITED CALL & TEXT 8
valid for 1 day TEXT CTU8

UNLIMITED CALL & TEXT C80
+ 20 mins calls red to SMART TEXT COMBO80
+60 Texts to ALL Networks
valid for 4 days

UNLIMITED CALL & TEXT C20
+10 mins calls red to SMART TEXT COMBO20
+30 Texts to ALL Networks
valid for 1 day

UNLIMITED CALL & TEXT 125
+300 Text to ALL Networks TEXT UNLI125
valid for 7 days

UNLIMITED CALL & TEXT 25
+60 Texts to ALL Networks TEXT UNLI25
valid for 1 day

UNLIMITED CALL & TEXT C240
valid for 30 days TEXT CTU240

UNLIMITED CALL & TEXT C56
valid for 7 days TEXT CTU56

UNLIMITED CALL & TEXT 500
+1000 Text to ALL Networks TEXT UNLI500
valid for 30 days

http://site.globe.com.ph

SUPERUNLI ALLTXT 25
Unli texts to all networks, 1 hour of mobile
internet and 10 minutes of calls to Globe/TM,
valid for 1 day.

UALLPLUS25 to 8888
Promo is extended until December 31,
2011. Per DTI-NCR Permit No. 5759 Series
of 2011.

SUPERALL TXT 20
250 SMS to all networks ATXT20 to 8888
Promo is extended until December 31,
2011. Per DTI-NCR Permit No. 5759 Series
of 2011.

SULITXT15
100 text messages to other Globe/TM
subscribers all in one day!
SULITXT<space>15 to 8888
Promo is extended until December 31,
2011. Per DTI-NCR Permit No. 5759 Series
of 2011.

SUPER UNLI25
Call and text unlimited to Globe and TM for 1
day

SUPERUNLI25 to 8888
Promo is extended until November 30, 2011.
Per DTI-NCR Permit No. 0949. Series of
2011.

SUPER UNLI150
Call and text unlimited to Globe and TM for 7
days

SUPERUNLI150 to 8888
Promo is extended until November 30, 2011.
Per DTI-NCR Permit No. 0949. Series of
2011.

http://republikatm.ph

ASTIGTXTALL 15
150 SMS to all networks, valid for 1
day

ASTIGTXTALL to 8888

SULITXT 5
25 SMS to TM/GLOBE SULITXT<space>5 to 8888

ASTIGTXT10
Unlimited text to TM/GLOBE for 1
day

ASTIGTXT10 to 8888
ASTIGTXT15
Unlimited text to TM/GLOBE for 2
days

ASTIGTXT15 to 8888
ASTIGCOMBO10
10 mins call to TM/GLOBE + 50
SMS to all networks, valid for 1 day
AC10 to 8888

UNLICOMBO20
Unli CALL* and text to TM/GLOBE
for 1 day.
UNLICOMBO to 2824
UNLI CALL from 10am‐5pm; whole day
UNLI txt

UNLICOMBO100
Unli CALL* and text to TM/GLOBE
for 7 days.
UNLICOMBO100 to 2824
UNLI CALL from 10am‐5pm; whole day UNLI txt